[PinguTS]

A cash-free business:

1.) have a terminal that supports all the different card types

2.) guard the IT infrastructure according to the PCI rules (have you ever needed to implement those, especially for small shop owners with no IT know-how)

3.) every day/week/month accounting of the payments to the corresponding receipts

4.) hope that the customer doesn't initiate a reimbursement

5.) if not 4) --> accounting nightmare + loss of the reimbursed money

6.) spending weekends (small business) for the required IT infrastructure

[h1d]

1) What's the concern here?

2) Why does the seller have to guard the payment processor's IT infrastructure?

3) Certainly faster than counting cash on top of counting the reciepts.

4) The problem doesn't exactly lie in the cash less system. Dealing with complaint is your business' problem.

5) Reversing 1 entry isnt a nightmare.

6) Are you developing your own solution or something?

[tluyben2]

As a normal merchant you are getting an off the shelve machine which runs on existing infra so no idea what you are talking about in point 1, 2 or 6. The other points, sure, but they are the same with cash and with cashless they are mostly automated. You hook them up to Xero or something and everything goes straight from PoS to there. Cashless is definitely less hassle for the merchant (life altering experiences like being robbed was not mentioned but anecdotally I know at least two wine merchants who sucked up the small costs of cashless after they were robbed) ; the only things they will mention as negatives is the % on transactions and being unable to do stuff under the table easily.

It might be good to know as well that charge backs in the EU are not as common or easy as in the US.

[Retric]

But avoid "Pay payment processor ~30 cents per transaction AND ~3%."

Many businesses can't afford to offer credit card transactions because they would be extremely expensive.

[gruez]

>2.) guard the IT infrastructure according to the PCI rules (have you ever needed to implement those, especially for small shop owners with no IT know-how)

is this really necessary? AFAIK it's only necessary if you handle credit card numbers, which you don't, and can be outsourced to the payment processor so you're not seeing credit card numbers at all.

>3.) every day/week/month accounting of the payments to the corresponding receipts

this can't be handled by the POS software?

>4.) hope that the customer doesn't initiate a reimbursement

probably not a big issue with card present purchases