[kalleboo]

> When I did login I tried to transfer some funds

There is no way in hell I'd be attempting a transfer when the bank is in this state. I'd borrow cash from friends, take out a payday loan, sell the family jewels, anything else.

[edf13]

Don't payday loan...

Even though TSB will pay you back with interest the fact that you've used the payday loan will sit on your credit file and damage your history in the eyes of some companies.

[risotto_groupon]

The point of a payday loan is they DON'T report to credit bureaus... I'm sorry but this is complete malarky. Payday loans are terrible terrible financial instruments and should never be used as credit...

but I have used a payday loan in the past for an emergency when my wife needed to extend her job hunt by 3 weeks and we had credit that was about to go to collections and my guaranteed annual bonus was a month out.

There are some cases where a payday loan can be used effectively to PREVENT damage to your credit history.

[edf13]

They do... I've seen it. (UK)

And I've also been told (By financial industry credit checks) it being on a report is seen unfavourably.

[xedarius]

I agree, however I had bills to pay, it's the end of the month.

[Silhouette]

This is the crazy thing. It's all very well TSB executives making positive noises about not penny-pinching and making sure customers don't lose out, but usually when banks say these kinds of things after an outage, they are talking about things like waiving their own fees or making good any resulting late payment fees or missing interest. Obviously that sort of response would be nowhere near sufficient in this case if, for example, someone gets the utilities at their home cut off for non-payment, or a business gets into trouble for not being able to file its tax returns on time, or a small trader can't work because they can't buy materials or accept payments from customers. The true financial cost of an entire bank being out of service for a week is going to be staggering.