[oriettaxx]

thanks for your link

yes, with partner at high level (competencies) I read that partner requesting to be partner have to be checked by a 3rd party:

"Once your firm’s application has been submitted through the APN (aws,ndr) Portal, the APN Team will review for compliance, then send to the third party audit firm to coordinate scheduling of the technical review."

so there is somehow a double check on partner competencies.

So, as I see, we made the mistake of choosing a "normal" partner and not one with competencies. Do you think aws care some how to know our "bad" experience to get a better network of partners? or should be expect them to tell us: get a "competent" partner?

[trout]

Mistake seems like a harsh word here. There are lots of partners that aren't in the competency tier that do perfectly fine work. But we try to highlight the ones we can somehow quantify as 'top tier', which is competency. It's imperfect just like any other subjective rating.

AWS definitely cares about any bad experiences. It's the way we improve things for customers, so let us (or me, or anyone at AWS) know the details.