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by chrisballinger 3065 days ago
The issue is that the peak power consumption could exceed the maximum power that the battery could deliver, not that the batteries were running out of charge. By throttling power consumption you can prevent unexpected shutdowns at the expense of maximum performance. This is especially problematic in colder climates where phones were shutting down because the cold battery couldn’t deliver enough juice, regardless of its charge level.
2 comments

Doesn’t this mean that they made an error while designing the hardware, because required power output could not be sustained over a normal battery lifespan?

But the decision process probably favoured shipping and trying to patch around it in software because form always wins over function.

Unsurprised by the lawsuits, sounds like a massive engineering fuckup to me.

The question is whether (as European, under EU law), isn't this a product flaw, and should not the customer be fully reimbursed with a replacement device of equal or better quality without said flaw?

A discount for a new battery is a laughable fix. It doesn't solve the issue which is going to reoccur once again, and it isn't free either. What did the customer do wrong in this case?