[bigbugbag]

I think quite the opposite that they do not care for their users and blatantly disregard user feedback and users. From experience after having repeatedly told that I'm not significant/worthy enough for a variety of reasons for not using windows, not using gnome, not using pulseaudio, working with older people who have a hard time dealing with computers, having a use for disabling javascript, disabling spying telemetry and profiling, wanting to be able to install unsigned extension, being a power user, etc.

Each time I've been denied from mozilla it was justified by the fact that I was part of a niche segment of the user base and as such was not as good as a member of the large segment of the user base, in other words not really an actual user.

I may need help to see how it is a "do good" company, it does not seem very different from another company, it takes hundred millions of dollars out of advertising money coming from surveillance capitalism and one of the worst offender on privacy issues, tries to push their own agenda devised in a vacuum, deprives its users of freedom of choice, make its success on the work of volunteers but does not give them credit or respect, has marketing saying something but does not deliver. This is hardly "doing good" and seems quite in line with what to expect from a regular company.

[s4vi0r]

Why would you expect otherwise? If you're asking for some niche feature of course they'll blow you off. It isn't worth their resources developing features which only a small niche cares about.

Firefox is open source, so you could always put your money where your mouth is and write your own fork with the features you want if neither ff nor any of the other forks work for you.

[CaptSpify]

Don't get me wrong, I started by saying: "I tend to voice a lot of upset opinions about Mozilla..."

I have a lot of criticism about how they approach problems, and about how they treat their users. But I also think they are at least trying. They aren't doing the best, and they slip up a lot, but I get the feeling that they genuinely do want what is best for their users. Even if they sometimes don't execute that properly...

[chris_wot]

I’m sad you have been downvoted so badly. Whilst I disagree largely, these criticisms are valid.