[stevenj]

As a customer, Amazon is wonderful. But it needs to treat its employees better.

Fix this, Jeff.

[stevenwoo]

Isn't the only way to attempt to fix this as a customer is to not be a customer? As a shareholder one could try to change things in other ways.

[stevenj]

I don't see how me simply stopping being a customer in itself would help them treat their employees better.

They wouldn't know why I stopped being a customer, unless I tell them.

Perhaps a better course of action would be to write a letter directly to Jeff.

[borplk]

If they believed that it was something to be fixed it would have already been done.

[taway_1212]

If he fixes it, the prices will rise, making Amazon less wonderful.

[stevenj]

I'm probably in the minority but I'd pay higher prices for better treatment of employees and better quality of product/service (which I do think Amazon needs to improve upon as well in terms of its third party seller operations).

I also like going to restaurants where there's a required 20% gratuity that gets distributed to all staff and helps pay for employee benefits. I think the overall service, interactions, and experience are far better at those restaurants and I'm happy to pay for it.

[scarface74]

I can't think of anything I spend money on regularly that price is the deciding factor. Quality and convenience mean a lot more to me.

[scarface74]

How many people shop at Amazon for the price and not for the convenience? Isn't convenience worth something?

I feel the same way about Uber. My family was out of town on vacation and we could have gotten the bus for $10 between the four of us but we paid over twice as much for an Uber.

I wouldn't notice if Amazon charged a few percentage more. I use it for convenience and selection.