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by annapurna 3141 days ago
With recent investments in both Lyft and Uber, it will be interesting to see how Lyft executes on it's international expansion.

> John Zimmer, Lyft’s president and co-founder says 5,000 Torontonians downloaded the app this year with no service available.

> Uber has become part of Toronto’s transportation scene, with almost 50,000 drivers — many part-time — and new services including food delivery.

> Kristine Hubbard, Beck Taxi’s operations manager, expects Lyft’s entry to worsen Toronto gridlock. “It’s another reason to encourage cars to cruise the streets of our city — many of them who come from outside it — who otherwise wouldn’t be there.”

1 comments

Beck has been waging a pretty high-profile PR war against ride-sharing in this city..

But Beck Taxi are also the face of everything that's wrong with taxis in Toronto, so most people here don't take their position very seriously, and they do not have much goodwill from the population (or from taxi operators in a lot of cases).

That said, in the last few months whenever I talk to my Uber driver about "how things are going", the majority of them complain about slowing business, and making less money and getting less rides..

It seems like, anecdotally speaking, the downtown area in particular is pretty saturated with drivers, and while this is great for riders (I almost never wait more than 2-3 minutes no matter where I am), it's probably less great for drivers.

Yeah, Beck's been fighting a losing battle. Once I called them to give it a shot and they made me wait for 15 minutes. To be fair, the taxi did arrive and I was not in any rush so overall, the delay didn't matter much. However, that's probably the last time I'll call them unless something changes drastically. I also just noticed they have released an app. Curious how's the experience is on it so far.
The Beck app is basically just a text interface to their human dispatcher..

Last time I used it (admittedly over a year ago) it was not very responsive (very poor UX) and didn't seem to have any advantage over calling.