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by annapurna 3133 days ago
Yeah, Beck's been fighting a losing battle. Once I called them to give it a shot and they made me wait for 15 minutes. To be fair, the taxi did arrive and I was not in any rush so overall, the delay didn't matter much. However, that's probably the last time I'll call them unless something changes drastically. I also just noticed they have released an app. Curious how's the experience is on it so far.
1 comments

The Beck app is basically just a text interface to their human dispatcher..

Last time I used it (admittedly over a year ago) it was not very responsive (very poor UX) and didn't seem to have any advantage over calling.