[wfo]

The entire point of the article is that you (or a local technician) should be allowed and able to repair your washing machine and not rely on the company exclusively to fix it. Having to throw it away is exactly because you don't really own it without the right to repair. You "own" a machine that it is impossible and illegal to fix or modify, which is not ownership at all, which means you already are renting it as a service, the company has just lied to you by redefining ownership in a way that makes them more money.

[kartickv]

Not true — it's neither impossible nor illegal to get someone to fix my washing machine. It's just that I don't know who's reliable, and will it cause severe problems, like a flood. Or will it break up when rotating at high speed, hurting whoever is next to it? I merely chose to throw it away and buy another one.

The point of my comment above, and amelius's if I understand correctly, is that a service model eliminates this risk from the buyer. I'll be able to get another washing machine without incurring a financial loss.

What matters at the end of the day is having a working, safe, reliable washing machine. Having a right to repair is only a means to this end, and not an end to itself. A service model is another means to this end. Don't confuse the means for the ends and entertain only one means.