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by kartickv
3190 days ago
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Not true — it's neither impossible nor illegal to get someone to fix my washing machine. It's just that I don't know who's reliable, and will it cause severe problems, like a flood. Or will it break up when rotating at high speed, hurting whoever is next to it? I merely chose to throw it away and buy another one. The point of my comment above, and amelius's if I understand correctly, is that a service model eliminates this risk from the buyer. I'll be able to get another washing machine without incurring a financial loss. What matters at the end of the day is having a working, safe, reliable washing machine. Having a right to repair is only a means to this end, and not an end to itself. A service model is another means to this end. Don't confuse the means for the ends and entertain only one means. |
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