My wife is happy enough with it. Sometimes, I hear her complaining about Gmail, that she can't add attachments. But otherwise, it seems to work for her.
Google seems to want to frequently re-invent common idioms willy-nilly.
They've had several iterations of email client for Android, from the AOSP client to Gmail to Inbox. I don't want a learning curve, just a mail client. (K-9 or Outlook for Android, cheers)
They've also had numerous goes at creating a sms/xmpp/talk/video app. Google Talk/Allo/Duo/Hangouts, it's all a confusing mess.
The two biggest issues I come across regularly is icons people don't understand the meaning of, and the fact that the UI changes frequently. I've found a lot of the people I work with learn how to do things, and then expect them to remain that way. Moving a button over two inches or putting it in a menu will send people calling me to come back because they don't know how to do something.
I have a lot of people literally ask me to repeat a process several times so they can write each step in doing things like attaching a file or forwarding an email down on paper. So when a button gets renamed or moved or even just has an icon instead of text, it throws people.
They've had several iterations of email client for Android, from the AOSP client to Gmail to Inbox. I don't want a learning curve, just a mail client. (K-9 or Outlook for Android, cheers)
They've also had numerous goes at creating a sms/xmpp/talk/video app. Google Talk/Allo/Duo/Hangouts, it's all a confusing mess.