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by lampenrad 3244 days ago
DHL has been operating Packstationen in Germany since 2001: https://en.m.wikipedia.org/wiki/Packstation

>There are 3,000 Packstation machines in Germany[1] and 90 percent of the people living in Germany were within ten minutes of a DHL Packstation.[2]

There are also Paketboxen, which are smaller installations for residential areas. The whole system works pretty well for me. The one big downside is, that it only works with DHL/Deutsche Post parcel. They are the dominant player here, but sometimes delivery by them is not available.

2 comments

Yes! DHL is notoriously understaffed or incompetent in my Berlin neighbourhood. When i order packages to my apartment, often the guy will not even enter the building. He will drop off the package at some random neighbour 1 block away or the next Post office which as well is way too small and understaffed and i will recieve the notification card 2-3 days later (Email is fine though). Going to the post office, waiting in queue for 20-30 min is pretty normal. Since i am using Packstationen this problem has largely gone away and works perfectly for 95% of my deliveries.
Ah, another Berlin DHL sufferer. Either they don't even ring the bell, or drop it off at some neighbour that isn't there, or at a shop that closes at 4pm. Packstation has been a god's end, next to my supermarket anyway, 24/7 usable and having the doors plop open makes it feel like a Christmas calendar.
Can confirm, Packstations are awesome and I am still surprised that they haven't catched on the US and other parts of the world.