[kayoone]

Yes! DHL is notoriously understaffed or incompetent in my Berlin neighbourhood. When i order packages to my apartment, often the guy will not even enter the building. He will drop off the package at some random neighbour 1 block away or the next Post office which as well is way too small and understaffed and i will recieve the notification card 2-3 days later (Email is fine though). Going to the post office, waiting in queue for 20-30 min is pretty normal. Since i am using Packstationen this problem has largely gone away and works perfectly for 95% of my deliveries.

[danielbln]

Ah, another Berlin DHL sufferer. Either they don't even ring the bell, or drop it off at some neighbour that isn't there, or at a shop that closes at 4pm. Packstation has been a god's end, next to my supermarket anyway, 24/7 usable and having the doors plop open makes it feel like a Christmas calendar.