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by YCode 3289 days ago
First spend a few weeks going to the employees in key areas and one/a few on one asking them what needs changed.

It's been my experience that the people on the ground know what's wrong with the company, they just don't have the authority or vision to do anything about it.

Then look for the most common threads and how to tackle those.

Naive, I know. But it's what I would do.

1 comments

I'd say it's less "naive" than thinking you've got the correct diagnosis for a multi-billion multi-national dollar company off of a collective, oh, let's be generous and call it an hour of reading news articles about a company (time spent chewing the fat on HN and other fora don't much count), and therefore have the correct prescription for it as well.

I'd certainly say I wouldn't be surprised to get in there and discover that, yes, corporate culture is the biggest problem, but it must also be remembered that that could just be the availability heuristic at play [1]. It could also easily be a second-order effect of some more fundamental problem. Or it could end up hardly even rating in the top 3 problems. I don't know. Neither does anybody else here, really. Not because people here are particularly bad people or anything, it's just that quite likely nobody really knows; a culture tends to be blind to its own pathologies (or it would fix them; there's a selection effect in play) so there may be literally nobody currently on Earth who has a good grasp on the true problem, let alone a solution.

[1]: https://en.wikipedia.org/wiki/Availability_heuristic