Hacker News new | ask | show | jobs
by SamLevin88 3290 days ago
Why are people up in arms over this? Being able to tip on Lyft is one of my favorite parts and from what I've read and understood, it generally favors the drivers. You don't need to tip immediately, a nice little dialog pops up with pre-configured amounts, and you can go above and beyond if you had good service
6 comments

> Why are people up in arms over this?

Because in the US tipping isn't for good service. You tip 15% for regular, average service. I don't think it's unreasonable for me to pay a flat, quoted rate for getting from A to B.

> Being able to tip on Lyft is one of my favorite parts

Feeling obligated to tip on Lyft is one of my least favorite parts, and in fact I refused to switch from Uber to Lyft much longer than I would have preferred to because of Lyft's tipping culture.

> it generally favors the drivers

You know what favors the drivers better? Paying them more. Not only does this put more cash in their pockets, but it also provides more predictable income for them.

Because tipping is racist, sexist, and classist --- tips don't correlate with levels of service and reduce predictability in working and using a service.
> Because tipping is racist, sexist, and classist

Surely this has to be facetious? If not I would love to hear you elaborate?

Indeed.

> Racist

One reason why Uber has been great for the black community is that hailing a cab has traditionally been more difficult. Studies show that Black patrons get lower levels of service and black waiters get lower tips than their white peers (because of enduring stereotypes).

> Sexist

Women are often tipped more based off of looks than their male peers. Similarly, warding off advances and harassment is a thing.

> Classist

A diner and a 5 star restaurant often have competing levels of service, yet % based tipping means that the restaurant servers take home much less more money. Similarly, things like crooked teeth can affect how your patrons regard your smile.

http://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?artic...

> consumers of both races discriminate against black service providers by tipping them less than white service providers

This is hardly a scientific study and does nothing to prove that the practice of tipping in itself is racist/sexist.
Because many people (including myself) hate the very idea of tipping and don't want to see it becoming standard in places it isn't currently.
It adds friction to the process for getting from A to B.

Cabs

1. Find a cab

2. Hail the cab

3. Get in cab

4. Decide what to tip the cab

5. Pay the cab driver

6. Get out of cab

vs

Uber (without tipping)

1. Hail the uber from phone

2. Get in uber

3. Get out of uber

You could make the argument that tipping is optional, but deciding not to tip is still a decision making step.

Uh... don't you have to rate the driver?

You don't have to tip the driver in the car dude.

You can just step out go home and rate and leave tip or not.

I was a lyft driver. You don't even need to tip cause I made a decent amount during the hours I work for. It's a nice gesture but I didn't care.

If you work around club hours and I forgot what they call it, in demand time, you're making decent money.

> Decide what to tip the cab

>___> dude it have preset option of 10% or something on there. Just click no.

You can do it outside of the car too jeez.

You don't have to rate the driver anymore I believe. Even if you put the step of tipping after getting out of the cab, it's a step.

Having a preset option is a good way to take out the friction, but instead you could just not include tipping and pay higher wages. Tipping is a way for businesses to bury the actual cost of a service.

I understand as a driver, it's nice to get tips, but if you get paid a fair wage it shouldn't matter.

Because I don't want "good service," I just want a ride to where I'm going.