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by nym 3289 days ago
It adds friction to the process for getting from A to B.

Cabs

1. Find a cab

2. Hail the cab

3. Get in cab

4. Decide what to tip the cab

5. Pay the cab driver

6. Get out of cab

vs

Uber (without tipping)

1. Hail the uber from phone

2. Get in uber

3. Get out of uber

You could make the argument that tipping is optional, but deciding not to tip is still a decision making step.

1 comments

Uh... don't you have to rate the driver?

You don't have to tip the driver in the car dude.

You can just step out go home and rate and leave tip or not.

I was a lyft driver. You don't even need to tip cause I made a decent amount during the hours I work for. It's a nice gesture but I didn't care.

If you work around club hours and I forgot what they call it, in demand time, you're making decent money.

> Decide what to tip the cab

>___> dude it have preset option of 10% or something on there. Just click no.

You can do it outside of the car too jeez.

You don't have to rate the driver anymore I believe. Even if you put the step of tipping after getting out of the cab, it's a step.

Having a preset option is a good way to take out the friction, but instead you could just not include tipping and pay higher wages. Tipping is a way for businesses to bury the actual cost of a service.

I understand as a driver, it's nice to get tips, but if you get paid a fair wage it shouldn't matter.