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by jamesjguthrie 3284 days ago
Coinbase is horrible. Their customer service is none existent. I waited 6 weeks to get my bank account verified so that I could make withdrawals to my bank. They say send at least 6 EUR to their Estonia account. I sent 10 EUR and it never got verified. I e-mailed numerous times, tweeted their support account, and tweeted the CEO. No response from an actual person at all.

Moved my ETH and LTC elsewhere and sold to a private buyer.
1 comments
redm 3284 days ago
I had a very similar experience getting my bank account verified. It took 3 weeks and two attempts. Through it all, I too never got a response from Coinbase customer service. I guess that should have been an indicator but I've heard Coinbase is the biggest in the US and had have taken $25+ million in funding; I figured they were a pretty safe choice.
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Jenya_ 3284 days ago
During last month Coinbase added a million users (from seven to eight):

https://www.reddit.com/r/btc/comments/6hzar2/coinbase_hits_8...

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redm 3284 days ago
That's crazy growth however if they can't handle the growth, they shouldn't tell them to wire them money. They should update the site instead of noting turnaround times in hours instead of days and weeks.
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