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by redm 3284 days ago
I had a very similar experience getting my bank account verified. It took 3 weeks and two attempts. Through it all, I too never got a response from Coinbase customer service. I guess that should have been an indicator but I've heard Coinbase is the biggest in the US and had have taken $25+ million in funding; I figured they were a pretty safe choice.
1 comments

During last month Coinbase added a million users (from seven to eight):

https://www.reddit.com/r/btc/comments/6hzar2/coinbase_hits_8...

That's crazy growth however if they can't handle the growth, they shouldn't tell them to wire them money. They should update the site instead of noting turnaround times in hours instead of days and weeks.