[nkabbara]

Great advice Jason. Thank you.

Drawing energy from people and specially your customers is a much underestimated ingredient for success.

After a couple of years of being a machine, you need an oil change and you need to replace the wear and tear components.

I found taking one week a day and cold-visiting our customers brings back the much needed spark that makes you feel like taking over the fucking world!

-Nash

[jasonlbaptiste]

Thank you Nash :)

- I actually love anything that deals with customer support. It gives me a lot of insight and makes me feel rewarded.

- Yup, I fully fully agree. Machines can break. When I talk in terms of being a machine, I talk in terms of reliability, not over-working yourself. It's good to be reliable+ consistent. Avoiding burnout is certainly key.