[rjuyal]

I live in Seattle and I just don't prefer Lyft. 100% of the time Lyft's estimated time of arrival is wrong. They say your "lyft" is reaching in 3 minutes when I can clearly see it can't come even in 10mins. On the other hand Uber gives pretty good estimation.

Same goes with estimated cost of the ride. Uber tell me exactly how much I will have to pay while Lyft says $7-$12.

[lobster_johnson]

Uber has started allowing drivers to accept a new ride before they're done with the current one, as an incentive to keep driving (as opposed to ending their shift). I have had rides stuck in "Driver is finishing up a trip nearby" for 10 minutes or more. And I could see on the map that there were other available drivers around. I don't remember what the initial estimate is in those cases, but I think it's less than what it ends up being.

[grkhetan]

Its a neat feature actually. Taking up the next ride before finishing a previous one allows drivers to have no downtime, and thus increase their earnings; and for riders it allows them to get drivers sooner in cases where other available drivers are further away.

[lobster_johnson]

Neat for the driver, but for me, I cringe whenever I get that message, because I know I'll have to wait longer than usual. Those rides are always the slowest ones to arrive.