[grkhetan]

Its a neat feature actually. Taking up the next ride before finishing a previous one allows drivers to have no downtime, and thus increase their earnings; and for riders it allows them to get drivers sooner in cases where other available drivers are further away.

[lobster_johnson]

Neat for the driver, but for me, I cringe whenever I get that message, because I know I'll have to wait longer than usual. Those rides are always the slowest ones to arrive.