[coldtea]

He is not a customer, he just works for a company that has adopted the (open source) framework.

And even a customer is not some holy being that gets to behave in any way they like and it has to be accepted "regardless of the provocation". What he wrote has FUD and professionally damaging to mr. Haitzler (as a programmer), while also wrong in most aspects.

Nobody should just bend over for someone (even a "customer") "regardless of the provocation". Besides FUD and insults, should the "regardless" also allow for sexual or racist comments from a customer?

And speaking of duties, does the company (Samsung) see well to an employee of them bad-mouthing their OS and choices on some random forum?

[phlakaton]

To further clarify my position: I believe that rules of decorum, including responses to breaches in decorum, should govern not just traditional customer-business relationships, but user-developer and open-source community relationships as well – particularly the higher up the open-source ladder you go. Good business practice often means good community practice as well, and a healthy community is more likely to attract and retain good developers.

Now I am aware that several leaders of several major open-source communities do not consider such restraint to be necessary or even desirable. They're of course welcome to manage their communities as they see fit. I think it's a mistake though, and I believe it will lead inevitably to serious issues in those communities, if indeed it hasn't already.

[phlakaton]

I presumed from his post that he had actually developed with the framework in question. In which case, he is a user of the framework, and, as far as I'm concerned, a customer to the developers of the framework.

Unless you have evidence to the contrary...?

> Nobody should just bend over for someone...

There is a world of difference between being assertive (which is fine) and being dismissive and belittling (which is not). Mr. Haitzler went way over the line. He thought that tit for tat was appropriate. It is not.

By the way, given the rather suggestive way you phrased this, you might want to check your own use of sexualized comments before criticizing someone else's.