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by wmsiler
3384 days ago
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I would dial this back a bit. Worst case scenario, the commenter you are responding to is committing confirmation bias by making negative assumptions to match their existing negatives beliefs. Confirmation bias is easy to slip into even if you know it exists, and this angry response isn't useful. Best case scenario (which I think is more likely), they are simply interpreting this story in context. Uber has several ethics scandals under their belt including ones involving them gathering and analyzing data for unethical purposes (guessing which of their customers have had one night stands). |
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For the record, what I am reacting to is not the possibility of a belief that Uber might do such a thing[1], but the defence of a naked lie.
1: I think such a belief is an extremely shallow reading of Uber as wanting to do evil in and of itself, rather than willing to bend a lot of rules very very far to serve their customers (and sometimes cross the line in creative data-driven marketing), and have created a toxic corporate culture in the process -- it's easy to see how 'break all the rules as long as you're winning' can do that. I also don't think they will survive long, companies with less toxic cultures (but no less friendly to the taxi-interest-captured regulatory bodies or unions) will prevail because they can attract the better talent. Firing a driver with good performance because he doesn't listen to the company podcast is not even remotely consistent with that willingness. But that's not the discussion we're having.