|
|
|
|
|
by interurban
3480 days ago
|
|
I think the affiliate model is far better than having ads everywhere on the site. The incentives are far clearer this way. By consistently making good recommendations, they will build a loyal audience, driving further affiliate sales. Their product is their reputation for good reviews. Destroying that is clearly against their interests. |
|
For example, if vendors know that the site is reviewing their products, they can provide support or a higher level of service to the review and influence the rating.
Magazines like Consumer Reports go to great lengths to bake bias out of reviews, and avoid this sort of risk. But their process has its own problems, as it requires that the reviewers really deeply understand the product, or biases ratings towards customer satisfaction.
My own car (my trusty Honda Pilot with 300k miles) is an example. It featured a poorly handled transmission defect and recall, yet CR scored a very high expected reliability rating, due to historical owner satisfaction.
Caveat emptor applies as always but I agree with you the Wirecutter is a generally good review site.