[WayneBro]

I run both Dell and Mac systems in my office too and my Dells regularly outperform and outlast my Macs. Not only that, but Dell offers premium support and they actually come onsite. Apple would rather waste your time so they can make their store look busy, which is the same reason why they space their stores so far apart.

Furthermore, Apple engineers just about everything to polarize you against the vast, vast majority which run Windows and Android. They also have an severely anemic selection of hardware that they are always using to experiment on how to get most of your money without providing any value.

In short, I'm sharing this with you to underline how shitty Apple is to their customers in every area, including support.

[lstamour]

While I agree getting support from Apple in-store can currently require multiple trips, hours waiting for an appointment and potentially $800 or more to replace a motherboard everything's stuck to, there are alternatives, including AppleCare, which allows for phone support from the US, a very easy escalation process to senior support and managers, and again with AppleCare, if urgent, you can get service from local authorised repair centres (not Apple Stores) where Apple foots the bill. Apple will even pay for an on-site visit if your computer is less portable, like an iMac. And AppleCare covers select accessories from Apple purchased for use with your Mac, but that's less relevant as Apple exits the networking and display business. Frankly that's my main concern about buying an LG display, will I get Apple-like support and repair?