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by lstamour 3490 days ago
While I agree getting support from Apple in-store can currently require multiple trips, hours waiting for an appointment and potentially $800 or more to replace a motherboard everything's stuck to, there are alternatives, including AppleCare, which allows for phone support from the US, a very easy escalation process to senior support and managers, and again with AppleCare, if urgent, you can get service from local authorised repair centres (not Apple Stores) where Apple foots the bill. Apple will even pay for an on-site visit if your computer is less portable, like an iMac. And AppleCare covers select accessories from Apple purchased for use with your Mac, but that's less relevant as Apple exits the networking and display business. Frankly that's my main concern about buying an LG display, will I get Apple-like support and repair?