[jayliew]

Sorry, I don't get it. What do you mean?

[pyre]

http://regex.info/blog/2006-09-15/247

[jayliew]

interesting, never heard of that one before - thanks for sharing.

And I agree, that a root cause analysis should be done. E.g. asking the 5 why's (as Eric Ries advocates), for behind every technical problem, there's a human problem.