Hacker News new | ask | show | jobs
by pyre 5895 days ago
http://regex.info/blog/2006-09-15/247
1 comments

interesting, never heard of that one before - thanks for sharing.

And I agree, that a root cause analysis should be done. E.g. asking the 5 why's (as Eric Ries advocates), for behind every technical problem, there's a human problem.