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by huuu 3559 days ago
Voting with your wallet is very short sighted. Some examples:

A manager replaces free coffee in the office with a paid vending machine to save expenses. Moral goes down. Production goes down.

A team member is fired because she has the worst production level of the team. What they did not know is that this team member was holding the team together.

So there are a lot of side effects to every decision. And therefore I think voting with your wallet is a bad idea.

4 comments

That's not even what "voting with your wallet" means. It has nothing to do with saving costs. It's about depriving an organization/person of money to stop supporting them.

For example, you might choose a higher airfare with a carrier that has better customer service than the cheapest. This is voting with your wallet and it has nothing to do with cutting costs.

Voting with your wallet is short-sighted if you are short-sighted.

Alternatively, we might have a manager who buys a coffee machine to give the employees free coffee, as the former sees the latter will be happier and more productive for a low price; this the manager buys productivity cheaply.

In this situation, an example of the staff "voting with their wallets" might be that they buy coffee elsewhere.

The manager hasn't "voted with their wallet" in your example.

alternatively:

A manager sees that workers work better when well caffeinated, but that they are sucking up time with starbucks runs. So she installs a Keurig machine, an investment that saves money and time in the long run.