When the logic board in my current model MBP failed, I had to leave it with them for 6 days. When the graphics card had an issue in my previous MBP died, 4 days.
With a Dell, you can at least choose to pay for NBD repair. UPS guy shows up, it's repaired and back in your hands within 48 hours. And that's if they don't have a service contractor in your area that will come to your home/office.
There are lots of shops that, for a fee, will give you a replacement Mac for the fixing period.
That said, moving my data and preferences and everything to the replacement box (and having to delete them afterwards, so nobody gets into them) is too much work. I'd rather have a spare laptop/desktop myself ready to go when the need arises.
As professional programmers, spending like $2-4K for 2 laptops every 4 years or so isn't that much to ask (which we can also reduce from taxes AND sell afterwards).
Heck, if we owned a taxi, we'd spend far more on its maintenance and operating expenses for the same period, and make far less.
That's one of the reasons I've been recommending Apple computers to friends and family. It's nice having a store nearby they can make an appointment for service.
I used to also recommend Lenovo laptops with their onsite warranty plan, but after so many privacy missteps lately, I've stopped.
Even so, the big problem for me is the lack of ethics at the company. I don't see the privacy of consumers as less valuable than the privacy of corporate users.
No you don't. They will overnight you a box. You pack it up, call for pickup, it then gets overnighted to Apple. They fix it that day then over night it back to you. All on their dime.
I had my iMac serviced last year. I made an appointment online. After waiting 5 mins at the store, they checked me in and did some diagnostics. I was in and out in 15 mins
I'm coming to that conclusion too, at least in locations with easy access to Apple Stores. Moving back to the US so my next laptop will be a Mac; here in Indonesia the third party service centers are a joke (for most repairs they would have to place an order for replacement parts and that would take weeks, people resort to taking their laptop to Singapore and servicing them there).