[hboon]

With the right contract in place, support will come to your office to fix your laptop for you.

[coldtea]

Usually it's not fixable in your office anyway, unless it's something very trivial.

Then, it becomes an issue of sending it off and waiting for it to come back. Hopefully they give you a temporary unit.

The same things (them coming it, sending it off) you can do with tons of Mac repair shops.

That said, whether Mac or PC, if you're doing business with your laptop, then get 2 laptops, or a laptop and some desktop machine.

Doesn't have to be equally expensive, but if you can't afford the downtime for repairs, replacements, etc, have something to fallback on.

It's might also come handy when some friend visits and doesn't have a laptop, etc.

[ceejayoz]

I suspect for a similar amount of money you could find a local Apple-certified repair shop willing to do that for you.

[dman]

A 3 year onsite warranty is ~$300. I doubt that over multiple incident you will be able to get a repair shop for that amount of money.