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by jessaustin 3620 days ago
Are these messages really from SendGrid support?

Haha that's a great idea for a "dirty tricks" campaign against a competitor. Every time they have an outage, a greenbean HN user starts posting less and less plausible excuses with the aim of pissing everyone off. Eventually the real CEO has to get on and say, "We don't know who this is but please ignore them but no I don't want to say anything about our outage." Repeat for added lulz...

1 comments

What's extra ironic is that Sendgrid employees were gloating on HN and posting inaccurate information about competitors when the Mandrill TOS change was announced. I think they really need an enforced social media policy.

Overall, I think Sendgrid does a fine job and it's unlikely this mistake will be repeated. These gaffes don't represent the majority of the company.

> These gaffes don't represent the majority of the company.

Maybe a disgruntled support person then.