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by AnbeSivam 3622 days ago
> hosting information is well hidden behind Cloudflare

Anyone facing issues with Cloudflare's captcha. Not just for this site, I have faced this issue with other sites too. Only around 50% of the time I am able to get past their captcha, most other times I just get frustrated and close the page.

4 comments

As a legally blind person it is impossible to prove me not being a robot by demonstrating the use of human-like visual capabilities. Other CAPTCHAs offer audio alternatives, but not reCAPTCHA. When I contacted Cloudflare's support about this, they first required me to associate a business account with my private request and then deflected from the accessibility of reCAPTCHA:

> The issue you are experiencing is related to the security settings that the administrator of the website you are visiting has set.

Maybe I should have been more persistent for Cloudflare's sake, but when you're frustrated it's not really easy to be politely persistent. So, now I'm just voting with my clients' wallets.

Does ADA mean that they can be sued over this? Or is that not how it works?
reCAPTCHA does have an audio option, and it seems to be accessible to screen readers, as detailed in this blog post: http://terrillthompson.com/blog/682

When the checkbox is clicked, a visual puzzle appears; right below, there's a button that can be clicked to switch to the audio captcha. Here's a demo: https://www.google.com/recaptcha/api2/demo

Thanks! That should have been Cloudflare support's answer. I did not detect the three pictograms as they were contrast-"enhanced" away. The non-visual reCAPTCHAs I now get are even passable without sound.
Section 508 violation?
I used to have that for a very long time. (CloudFlare became the company I hate most on the net.)
It's sad, such a nice company, but they somehow cannot stop pissing people off.
I'm still pissed about a terrible interviewing experience I had with them.
Where are you from? I keep hearing that people get captchas but I wonder what triggers it. I have only seen it from a Russian hotel IP so far.
I use a popular VPN when out and about with the laptop. Even with a UK connection I get Cloudflare captchas probably 75% of the time on VPN.

Not only does it trigger a captcha but a site that does so, if you're browsing a while, usually triggers another in 20-30 minutes. They don;t cookie the browser in any way, so if I happen to be browsing HN and go to 4 or 5 different Cloudflare links I get 4 or 5 captchas. Each with 20-30 minute refresh timeouts ticking.

Mostly these days, unless it's a rare site that's worth the hassle, I close the tab rather than faff ticking boxes identifying road signs.

So from this data point of one, Cloudflare costs sites traffic.

India, using a low grade ISP. May be it is that my ISP has very limited number of IP addresses, and he shares the same of IP with many users.

I have noticed the issue with IP addresses in Indian train ticket booking site also. Tatkal train tickets [1] open at a specific time of a day, and there is a huge rush to book tickets at that time. and the site allows only 2 tickets for an IP. Sometimes when I try to book Tatkal tickets, I would be denied because of some else already having booked from my ip. so I wondered whether my ISP has been lending some of it IPs for some automated train ticket booking brokers.

[1] https://en.wikipedia.org/wiki/Tatkal_scheme

Tor especially.
It works fine for me; it takes maybe 10-20 seconds to solve the CAPTCHA.