[swombat]

As for our pricing, it's actually very competitive. It may look higher because we disclose all our fees. Nearly every provider we know of obscures fees both during the sales process and in the monthly reporting statements so merchants never really understand what they're paying.

We're with SecureTrading in the UK and I can confirm that they have no "hidden fees". This is scaremongering at best. Braintree is expensive. You may have good service (so I hear), but don't make claims of being "competitive". You ain't. Braintree is a premium payment provider that costs extra compared to the competition.

[bryanjohnson]

I'm unsure if you are comparing apples to apples on the pricing as it looks like SecureTrading is a UK only provider. The UK and the U.S. have entirely different credit card processing fee structures. The wholesale rates, known as interchange, in the UK are lower and are structured differently. So a direct comparison is not applicable. I was specifically referring to U.S. providers.

In terms of your other comment regarding scaremongering, that is not our intent. We're just trying to raise awareness of hidden fees in the industry. We see it all day every day in competitor proposals. Credit card pricing is inherently complex and difficult to present to merchants. We've tried to simplify the complexity of pricing and buying merchant services by posting our pricing online and not hiding any fees. We try to raise awareness because at times it feels like we're the only provider out there that doesn't hide fees. I am sure that there are other providers that do not hide fees or present them in a way that hinders a merchant from properly understanding rates they'll pay - we just rarely ever see it.