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by jasonlaska 3642 days ago
Your last comment on the seemingly circular relationship between Clara and a "turing-test-passing bot" is especially salient. This reference (found in the second footnote in the post) http://www.ijcai.org/Proceedings/95-1/Papers/125.pdf has a lot of interesting perspectives on the role of machine learning vs. human intelligence.
1 comments

I am going to read that actually, thanks.

On the note of bots and your denouncement of the Turing Test as a metric, I do remember an article on here a couple of days ago hinting that one of the biggest frustrations of customer service calls is dealing with scripted responses, bots if you will, instead of real humans.

I do wonder whether alleviating this user frustration will amount to passing some "similar" but possibly weaker test.

"The customer service test" -- I like it.