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by erac1e 3699 days ago
Why are the five whys one of your favorite tools?
3 comments

Unlike most management methodology nonsense, it works and makes sense.
Why are most management methodologies nonsense?
Why are most technology things gooblygook to normal people?

Management is a domain with domain-specific terminology and jargon. It's not terrible, just not user friendly. 5 whys is at its core really approachable. You may need to find the guy with domain-specific expertise to answer the 5th why, but still understand how you got there.

Like Spooky23 said, it actually works.

We had one project where the office admins kanban'd the conference room. This resulted in rectangles of painter's tape with a white label inside that read, 'Projector remote'.

Six Sigma has some value, but most of it is branded logic.

Why do you want to know?
Why do you want to know why I want want to know?