[gingerlime]

It looks nice. Personally I worry about the contact form submission limit. What happens if I go over the limit? Users won't be able to contact me any more? Limits based on docs make sense to me much more.

Also just curious how this compares to helpscout docs?

[helpsite]

The contact form submission limit is purely a soft limit for now and you'll know long before messages stop being delivered [1]. (To be honest, we might get rid of those limits completely since it doesn't seem to be a driver of upgrades compared other other features, and just introduces friction.)

[1] https://help.helpsite.io/articles/21-what-happens-if-i-hit-m...

Compared to Help Scout, we have a generous free plan, our paid plans are much cheaper ($15/mo compared to $100/mo for 5 users), and we focus exclusively on docs rather than having it be an add-on. We also have nice little features such as the auto-suggesting Contact Form, that I don't think they do.