[helpsite]

The contact form submission limit is purely a soft limit for now and you'll know long before messages stop being delivered [1]. (To be honest, we might get rid of those limits completely since it doesn't seem to be a driver of upgrades compared other other features, and just introduces friction.)

[1] https://help.helpsite.io/articles/21-what-happens-if-i-hit-m...

Compared to Help Scout, we have a generous free plan, our paid plans are much cheaper ($15/mo compared to $100/mo for 5 users), and we focus exclusively on docs rather than having it be an add-on. We also have nice little features such as the auto-suggesting Contact Form, that I don't think they do.