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by on_ 3712 days ago
I think the descriptor is fairly accurate these are Dark, but not really outright dishonest. They do a lot to funnel you in, which I think is understandable but it was tougher to get past the huge red price that did say billed today, but not what the increased price would be. That and the cancellation.

When I was in my first year Econ 101 class I remember the professor telling a story which IIRC was about SF Bus Companies. We were talking about price elasticity and general market pricing mechanisms and doing price curves. The story was essentially that the bus company brought in consultants who evaluated why the company was losing money after it had raised rates. It was a no-brainer of course, that if you sell 5,000 rides a day (made up number) that if you raised prices from 1.00 to 1.10 you would make 10% more.

It turned out, that the company was doing rather poorly after raising rates but critically, they were even priced too high at 1.00. 20,000 people would ride the bus for $0.75 and have less impact on the marginal price as the busses were heavily underused.

The point is that it is possible, I would say likely but I have no data, that a subscription for the Boston Globe might attract 5,000 people at current price(made up number), but like above if they charged $0.99 a month, they could feasibly have 20000-200,000 customers in a biz with virtually 0 marginal cost, and profit tied directly to subscriber size(ads which I assume they show to even paying subscribers after reading the article).

Newspapers are super elastic, and that price curve probably falls steeply after $1.00 a month.

7 comments

> but not really outright dishonest

It's actually incredibly dishonest, at each and every step of the way. It's anti-consumer, and makes distrust the organization and it's integrity as a place of good journalism. You never bothered to explain how you thought it wasn't. How is a huge surprise bill at the end of a year not dishonest? Hiding truth is dishonesty. Low level used car lot sales type strategy.

I'd call it outright dishonest. Tell me quite plainly the price I'll pay or I'll treat you as a scammer. Vaguely telling me the special offer price and completely avoiding the true price is a scam like pattern.

You're right on pricing though. Newspapers need to stop trying to charge nearly the same as a print subscription. Almost no one is going to pay that these days - we don't expect to get all our news from one or two sources now.

I'd love to see a respected news site try a penny under $1/£1 a month sub just to see how the numbers land. I'd wouldn't be at all surprised to see enough subscriber growth that they make more notwithstanding traffic growth. It has to be better than advert supported rates.

I'd pay that, without second thought. I'd be happy paying that across the twenty or so news sites that make up regular reading for me.

I wonder how much the friction of signing up factors in. It may be that there are lots who would pay $1/month, but the friction of going through an onerous signup processes fraught with these dark patterns, giving out your CC number etc, means they just google up another source. For the subset of people people who are motivated enough to over that signup hump, the price elasticity curve may be different.

We really need some zero-friction mini-(if not micro) payments solution. I'm imagining a Paypal subscription button that's as frictionless as a Like button (on both subscribe and unsubscribe). Click once to pay $1 for access, without even leaving the page (no logins or signups). Unsubscribe is just a single click away, with no hidden cancellation periods. I love the idea of flattr, but only someone like PayPal has the existing userbase to get any adoption. They also have a balance feature to reduce CC processing fees.

I agree on that. Every subscription seems to think everyone is willing to pay $9.99/£10 a month for them.

They are completely bonkers. They have absolutely no idea how people consume news; they still believe I'm going to go there first thing in the morning as my first page and 'read the whole newspaper' or something. And that I'll be subscribed just to them, or something equally idiotic.

I'm willing to pay that £10 for netflix for example, or perhaps 2 or 3 /maximum/ service I use /a lot/ -and that will be reviewed very often- but I'm not going to pay that to everyone whose website I go once a week or so.

What are they thinking? Gimme a subscription for £1/month, and I'll take quite a few of them (possibly more than 20 or 30!!) but I'm not willing to shell out that sort of money for occasional visits.

I think business practices which are illegal in many countries because of consumer protection concerns can justifiably be called "dishonest" without any additional qualifier.

The Boston Globe is being intentionally deceptive about the amount they're charging their customers. They're trying to trick people into paying more money than they thought they were consenting to.

You could argue that they'll only "trick" those who don't dig deep enough to figure out the real price, but that's like saying confidence tricks are moral because they only work on naive people.

If you see this and think the word "dishonest" doesn't apply then it is possible your course of study has warped your moral perceptions.
Not entirely sure, but don't credit card companies charge a considerable minimum fee per transaction? I'm guessing the fee kicks in for each month. That'd be a significant marginal cost.

Although a large organization like the Globe will be able to negotiate better rates.

> Although a large organization like the Globe will be able to negotiate better rates.

Or aggregate each customer's monthly payments into one larger charge, like Google used to do for Play Store purchases. From memory they waited until you'd reached something like $8 and then charged that in one transaction.

Definitely true. I would suspect slightly less people would see it this way, but feasibly $12.00 a year would be solid, you could have access for a full-year and not think about it and at Stripes prices it would net 11.35