[citricsquid]

Matthew Russell is the VP of Hosting at Namecheap https://www.namecheap.com/about/team.aspx

[nxzero]

What if any fault does Namecheap take with the breach and what is being done to resolve it?

[matthewdrussell]

See my other comments in this thread

[nxzero]

I've reviewed all 16 of your comments on the page and beyond sawing a single person at Namecheap didn't follow policy and blaming the user in question, I don't see anywhere that you've stated there's an issue with controls.

Am I missing something, or is Namecheap saying they didn't do anything wrong?

[djsumdog]

You can't expect them to admit liability now can you? They offered the customer a year free of their shitty hosting without admitting fault after all.