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by anarchitect
3719 days ago
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I’ve run almost exactly the same number of experiments as the author, and experienced the same frustrations until recently. It sounds as though the author needs to combine the "How we improve conversion without A/B testing" section with user tests and data analysis to build stronger hypotheses. Since we've put more effort into the research phase, our success rate has improved dramatically. The real value of A/B testing is validating meaningful hypotheses that help you learn what matters to your customers, not unrelated individual improvements. By only observing the overall trend, you miss out on this. I wrote about this recently here: https://medium.com/@nickboyce/5-steps-to-a-better-a-b-testin... |
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The point of the article isn't to say a/b testing doesn't work or shoudn't be done. It's simply to say many companies are mis-using their resources by following the standard thinking on a/b testing.
We could spend another month figuring out how to get better at a/b testing or we could spend our time on another activity that produces a higher return on time spent. It turns out that's what we did and the return has been much better.