[wowoc]

My main concern with GCP is its unreliability. BigQuery API randomly giving 40x/50x errors (that has been happening for over a year), signed URL API returning series of 50Xs every few days, CPU on instances going up to 100% for some unknown reason (they stay in that state until manually rebooted), and many other bigger or smaller issues. And they never respond to your questions.

The UI is also weird (at least by my taste), for example it is not possible to search instances by their addresses, it is not possible to spin up more than one instance at once, and so on. AWS has an ugly console, but it feels more productive.

[boulos]

Sorry to hear you've had a bad time. All of our Generally Available services have an SLA, including BigQuery:

https://cloud.google.com/bigquery/sla

which has a 99.9% monthly uptime target. Are you seeing errors more often than that?

Additionally (and this isn't required), do you have a support package? I'm curious where you've been asking questions without response. If it's StackOverlow, that is best effort, but we do really try.

Disclosure: I work on Compute Engine.

[wowoc]

I asked my co-worker who usually contacts support, and in most cases we actually got some response (mine never got any reply though), but it was always full of buck passing. Like saying that these routing issues you're writing about must be caused by your browser, etc., then ignoring further questions.