Hacker News new | ask | show | jobs
by shmerl 3772 days ago
Related: https://bugzilla.mozilla.org/show_bug.cgi?id=555935

Also, Debian is really lacking some more modern bug management / issue tracking system.

It might be useful to provide e-mail interface for it, but I fail to see why it also can't be managed from some site at the same time instead of limiting it to read only view.
2 comments
astrodust 3772 days ago
Although GitHub Issues has a lot of issues, for the singular reason that you can opt-in and opt-out of notifications on particular subjects I find it vastly more useful than most bug trackers.

Is there a good open-source GitHub alternative that implements this feature?

link
jhasse 3772 days ago
> you can opt-in and opt-out of notifications on particular subjects

What do you mean by that? Doesn't every bug tracker implement that feature?

link
astrodust 3772 days ago
The ones I've used in the past relentlessly spam you about every little thing for every issue or tell you nothing about anything. There's very little in the way of fine-grained control.

I understand some people prefer email for following up on these things, but destroying my inbox by following a busy project is not something I'll ever do. GitHub's default is to notify project owners, issues you've participated in or actively followed, or those you're mentioned in. I think that's fair.

You can also "one click unsubscribe" to them at any time, which is great.

Others I've been subjected to are things that are barely more than mailing lists. I have no idea how people deal with these.

link
jhasse 3772 days ago
I see. I have used trac and bugzilla and both work similar to GitHub (you only subscribe to issues you participate in)
link
astrodust 3772 days ago
If that's the case, I bet the projects I've had the displeasure of working with were using wildly out of date versions of those tools.
link
miah_ 3772 days ago
You can (un)subscribe to specific issues, but you cannot filter issues in general. Which means you'll still get notified about new issues until you manually (or programmatically) unsubscribe from them.
link
perlgeek 3772 days ago
OTRS and RT allow you to watch a ticket. Thus you can chose to be notified for changes to a ticket (opt-in).

I know of no particular opt-out feature, though at least for OTRS it would be rather easy to write an add-on that makes you watch all new tickets in a particular queue, of which you could opt-out by stopping to watch a ticket.

link
b34r 3772 days ago
Gitlab?
link
voltagex_ 3772 days ago
https://tracker.debian.org/pkg/iceweasel is getting there. The bug tracker has lots of integration with other Debian systems. I'd say it'd be a huge project to upgrade/replace.
link
shmerl 3772 days ago
Interesting, thanks. I'm using that tracker site quite often to see progress of various packages. But I didn't know it will be useful for managing bugs as well.

By the way, something happened to the fonts on that site a few day ago. They look worse now.

link
voltagex_ 3772 days ago
I don't think you'll be able to manage bugs from it directly any time soon, but it was an example of a "better" interface for Debian services.
link