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by enraged_camel 3779 days ago
This goes beyond network security. Most hospital systems, including hardware and software, are insecure. One of the main reason for this is that hospital staff, especially doctors and nurses, tend to be atrociously bad at technology. One hospital we used to work with had removed passwords on their EMR software for all users because the chief of surgery always forgot his. Their reasoning was that inability to remember passwords slowed people down, and the EMR software was "internal anyway" so what could be the worst case scenario of not having passwords?
2 comments

Well, there's too sides to this. You can say they're bad at technology, but why hasn't technology made it possible to sign in with voice recognition or some other speedy and foolproof method? I don't want a doctor switching her attention from diagnostic and treatment questions (which, let us not forget, are rather complicated and challenging in their own right, especially in an urgent care situation) in order to comply with some absent programmer's idea of how security ought to work. Why is typing in a password considered the only acceptable method of system access, given the fact of physical hospital security and so on? Why do technologists like yourself think everyone else should adapt to your standards rather than inventing something that meets the particular needs and circumstances of the clients?
One of the main reason for this is that hospital staff, especially doctors and nurses, tend to be atrociously bad at technology.

I remember that med students were early adopters of ePocrates in the Palm PDA era. I think it's more that they are atrociously bad at technology, unless it's particularly useful to them.

inability to remember passwords slowed people down

It would slow people down a lot. Someone needs to sell some sort of zero effort authentication technology for hospitals. (One where a supervising nurse could quickly auth the chief of surgery, because that sort of guy is going to forget his token/device.)

Speech recognition? It's hands free and harder to brute-force than a fingerprint.