[anigbrowl]

Well, there's too sides to this. You can say they're bad at technology, but why hasn't technology made it possible to sign in with voice recognition or some other speedy and foolproof method? I don't want a doctor switching her attention from diagnostic and treatment questions (which, let us not forget, are rather complicated and challenging in their own right, especially in an urgent care situation) in order to comply with some absent programmer's idea of how security ought to work. Why is typing in a password considered the only acceptable method of system access, given the fact of physical hospital security and so on? Why do technologists like yourself think everyone else should adapt to your standards rather than inventing something that meets the particular needs and circumstances of the clients?