[greggman]

I'm curious how this is any different than Uber other than presentation? During peak hours there's peak pricing and not enough cars to go around so I have to wait.

Also, if it was legal for drivers to pick up hails I'm sure many drivers would just turn off Uber during peak and then turn it back on after, no "flakiness". Besides, their rep will go down if they bail on pickups so it seems like they'd just turn if off during peak to avoid that.

[aetherson]

Obviously in the ideal world for passengers, they'd get prompt pickups at any time for low prices. But given that that's not realistic, our experience is that they prefer moderate surge pricing plus prompt reliable pickups to "your cab is on its way oh wait no it's not," or just "we can't get you a ride right now."

Turning off during peak is bad. Again, your service will only be used if you can remotely get people rides during peak times. They're peak times because that's when passengers want rides.