[swingbridge]

In general if a company is unfairly receiving bad press claiming its product is a sham, the usual response is to counteract that by being open and transparent and allowing independent assessment to disprove such claims. Want to pop in unannounced to test our product? Sure, no problem, let us show you how wonderful things are.

The fact that they keep acting all shady doesn't bode well for their efforts to claim that the current criticism against their product and leadership is inaccurate or unfair.

[cat-dev-null]

It doesn't look like they're "acting shady," but that Walgreens + Theranos hasn't streamlined their bureaucracy and user experience which promotes the value-add of change instead of offering a lesser experience (like the much touted credit card chip, which takes longer and not as forgiving to user interaction as the ol' magstripe).

Most of the time, the only lab work I trust Walgreens with is a cholesterol test and a flu shot... If they can actually deliver the former without some complicated extra option or cost, then it's a no-brainer that it should be the default, not some hidden option that almost no one knows about.

Definitely an advertising / customer education epic fail.

[wavefunction]

I agree with swingbridge, they're "acting all shady."

Especially if you've seen their public press appearances.

[randycupertino]

Totally agree, they are extremely shady. Especially when they started actively cultivating press this past spring, and a few months ago and suddenly they're shocked and pissed off that not all their press is glowing.