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by cat-dev-null 3828 days ago
It doesn't look like they're "acting shady," but that Walgreens + Theranos hasn't streamlined their bureaucracy and user experience which promotes the value-add of change instead of offering a lesser experience (like the much touted credit card chip, which takes longer and not as forgiving to user interaction as the ol' magstripe).

Most of the time, the only lab work I trust Walgreens with is a cholesterol test and a flu shot... If they can actually deliver the former without some complicated extra option or cost, then it's a no-brainer that it should be the default, not some hidden option that almost no one knows about.

Definitely an advertising / customer education epic fail.

1 comments

I agree with swingbridge, they're "acting all shady."

Especially if you've seen their public press appearances.

Totally agree, they are extremely shady. Especially when they started actively cultivating press this past spring, and a few months ago and suddenly they're shocked and pissed off that not all their press is glowing.