Hacker News new | ask | show | jobs
by pduszak 3837 days ago
> It took me nearly ten minutes of flipping the card back and forth and back again to tentatively figure out how to get it redelivered.

It took me carefully looking at both sides for 10 seconds..

1 comments

Whether it is 10 seconds or 10 minutes (clearly hyperbole), the point is that these notifications are difficult to interpret because of poor design.

As the attempted re-design and the commentary shows, this is not an easy problem. It takes some serious effort and consideration of many use-cases.

Instead of someone trying to "Steve-Jobs" a redesign, perhaps the best thing to do would be to devise a process for coming up with a new design. To do something like this "right" requires actual study with users-- not just a designer applying his/her talents.

FWIW, I think the OP's redesign is more clear, but that's just my limited viewpoint, it doesn't mean that it would be successful over all possible use-cases.