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by barkingcat 3877 days ago
The bulk of his complaint about returning is the process that you went through as well (print label, put in box).

Amazon has legitimate deficiencies ie. killing off local stores with pricing pressure, horrible ui, etc, but the article goes into the deep end, like the person wants everything to be done his way without having to do any work.

2 comments

I really can't imagine a simpler return process. Each time I've had to return something, I went online, stated there was a problem with the product, they immediately shipped out a new item, and I had 30 days to return the old item. I also didn't have to print off a return label, as that was included with the replacement.

Being upset that you need to put a label on a box is one of the most first-world-problems I've ever heard.

> the person wants everything to be done his way without having to do any work.

But that's what they are aiming to sell.